Terms & Conditions
One to one Coaching and Guarantee
We trust that you will find coaching a rewarding experience. However, If you are not entirely satisfied after the first paid coaching session, you will receive a 100% refund of that session if you cancel within 3 hours of having received coaching, plus all other sessions you may have prepaid for. If you continue with the coaching relationship beyond the first session, and you later wish to cancel, for any reason, you will receive a 50% refund of the upcoming session and a full 100% refund of all other sessions not yet taken up. The reason for refund of 50% is due to any time that the coach may have already spent in preparing for that session.
Team Workshops
We trust that you and your team will find great benefit from the team day and workshops. However, if you are not entirely satisfied with any development day or workshop by mid day, you may cancel the remaining days training on completion of a short cancellation form outlining what you would have wished to have been included in the day. You will then receive a full refund of the remaining days training, and keep all materials you have received.
However, all training materials will need to be returned in full.
Coaching Style
Coaching is a client led process where the client is empowered to take action and/or make changes that suit their circumstances. ‘Transformational Coaching Conversations’ will not give advice to clients during coaching sessions, but will provide good listening, powerful questions, goal setting and strong support, empowering you to take the necessary steps to fulfil your goals and achieve the changes you desire. On occasion and where requested, the coach will engage in a brainstorming session with the client, where new ideas and options are needed.
Clients who enter the coaching relationship ready to engage in the process of reflection on their own lives and the way they think and do things, will gain the most benefit from coaching. Coaching will not provide a context for reflection on past trauma. Iif this is known to be required from the outset, the client will find counselling a more suitable avenue of support.
Preparation for Coaching
Before embarking on a single or a series of coaching sessions, you should consider the topic or broad area you wish to explore to make best use of your coaching time.
Administration and forms
The client’s email address will be used as the primary means of communication prior to the commencement of coaching calls. A postal address and contact phone number will also be requested in the event that you are not contactable by email. Also see contract under FAQs.
An information pack will be sent to you, which will include a preparatory sheet for you to fill in and return so that the coach can be helped to establish a starting point for your coaching conversations.
A coaching agreement will be issued to you, and must returned with advance payment for coaching services. This may be done online or by post.
Postponement or Cancellation of Coaching Sessions
Punctuality at the time of coaching is vital, If coaching sessions begin late, the coach may, at his discretion add time at the end to make up the full session if his schedule allows.
If you have to postpone a session, please do so with as much notice as possible, and 24 hours notice to avoid charges. Postponement will not normally incur a charge.
No coaching will be offered regarding any matter which could be deemed illegal in nature. If this emerges during coaching, the coach will cease coaching forthwith, and any outstanding monies will be returned. Confidentiality of conversation is promised in all circumstances excepting where matters of crime and issues relating to the protection of children and vulnerable adults are involved.
Returns and Refunds
Purchase of Books and DVDs Through Transformational Coaching Conversations
In the event that you are not satisfied with goods purchased, we will accept the return of any item within a 2 week period without being required to provide a reason, on condition that you return the item in perfect condition. Book spines must not be bent, book covers must not be creased, and internal pages must not be bent or damaged. DVDs must be be unmarked and in their original case.
Please ensure that you return goods within 14 days of receipt. There can be no exception to this policy, and your purchase from this site acts as your agreement to these conditions.
On receipt of the returned book or DVD’s in perfect condition, we will release your money within 3 working days.
One to one Coaching and Guarantee
We trust that you will find coaching a rewarding experience. However, if you are not entirely satisfied after the first paid coaching session, you will receive a 100% refund of that session, plus all other sessions you may have prepaid for.
If you continue with the coaching relationship beyond the first session, and you later wish to cancel, for any reason, you will receive a full refund of all sessions not yet taken up.
Team Workshops
We trust that you and your team will find great benefit from the team day and workshops. However, if you are not entirely satisfied with any development day or workshop by mid day, you may cancel the remaining days training on completion of a short cancellation form outlining what you would have wished to have been included in the day. You will then receive a full refund of the remaining days training, and keep all materials you have received.
Coaching Style
Coaching is a client led process where the client is empowered to take action and/or make changes that suit their circumstances. ‘Transformational Coaching Conversations’ will not give advice to clients during coaching sessions, but will provide good listening, powerful questions, goal setting and strong support, empowering you to take the necessary steps to fulfil your goals and achieve the changes you desire. On occasion and where requested, the coach will engage in a brainstorming session with the client, where new ideas and options are needed.
Clients who enter the coaching relationship ready to engage in the process of reflection on their own lives and the way they think and do things, will gain the most benefit from coaching. Coaching will not provide a context for reflection on past trauma. Iif this is known to be required from the outset, the client will find counselling a more suitable avenue of support.
Preparation for Coaching
Before embarking on a single or a series of coaching sessions, you should consider the topic or broad area you wish to explore to make best use of your coaching time.
Privacy Policy
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998)
Your postal and email address details are kept confidential and not disclosed to any third party. We do not sell your details to marketing companies.
We will never collect sensitive information about you and only in the context of one to one coaching services. Any personal information about you will be destroyed after the coaching relationship has ended, unless you wish us to keep it, in the event that you may want the coaching relationship to continue. Notes taken on coaching sessions may be kept in either written or electronic format depending on your preferences. Please let us know which format you prefer.
Any information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.
Confidentiality of conversation is promised in all circumstances excepting where matters of crime and issues relating to the protection of children and vulnerable adults are concerned are involved.
If you have any questions/comments about privacy, please contact us.
What is Coaching?
Coaching and its Cousins
(Consultant, Counsellor, Therapist, Mentor)
What is Coaching?
Coaching provides a creative space where you are the full focus of attention, where your potential, values, dreams, goals and life purposes are fully explored; and where you are encouraged to adopt empowering expectations for your life and work. Through supportive deep listening, intuitive questioning, and accountability to your own stated intentions, the coaching process facilitates insight and inspires you to action. You are given the space to gain insight and strategic wisdom, and find the courage to put your plans into practice as you learn to depend on the energies of the Holy Spirit. My goal through the coaching relationship is to empower you by helping you to understand who you are, what you really want, and what you need to do.
Christian coaching is a 3 - way relationship between the client/disciple, coach and Holy Spirit, recognising the centrality of Christ in your life, the call of God on your life and the role of the Holy Spirit centre stage working through your life.
The coaching relationship works both for short bursts of time eg. two or three months at a time with a weekly or fortnightly session on one single topic, and as an ongoing fortnightly or monthly sounding board/accountability support where new issues are introduced as they arise.
Are we consultants?
No. The traditional understanding of a consultant is of a specialist, hired to offer advice and find solutions in work based situations, working with the client in a specific area and on specific issues. At The Coaching Dynamic, we explore your the nature of an undetermined or known problem in conversation with one or more relevant parties, and once the problem has been thoroughly identified, we lead the decision maker(s) towards setting goals to resolve it. As coaches, we find the right questions that lead you, the client to the right solution in your field. Though we don’t offer advice, we use coaching principles and frameworks which help you to see your situation differently. “The 5 Senses of Self framework” may also be referred to if appropriate.
Do you offer counselling, therapy or mentoring?
No. A Counsellor is a specialist who works with a client struggling to cope with specific issues which are rooted in the past and which are holding them back. Counsellors generally work in specific subject areas where a specialised knowledge is required - for example bereavement counselling, marital counselling, addiction counselling etc. If a counselling need becomes evident during coaching sessions, we will ask if you wish to be referred to a counsellor.
A Therapist is more likely to work over a longer period of time and more intensively with the client at a deeper level of the personality. While coaching is more interested in the present and the future, both counselling and therapy have a stronger interest in how past experiences influence the clients present. Counselling and therapy are words which are often used interchangeably.
Lastly, we don’t provide Mentoring. A mentor is usually an expert in their particular field, and works with the mentee to offer knowledge and wisdom relevant to the mentee’s requirements. In the employment context, a mentor works with a less experienced colleague in the same organisation or field. The Mentor shares knowledge and wisdom specific to the role, including knowledge of skills, specific business culture and organisational structure. So a lawyer would mentor a lawyer, an engineer an engineer and so on. The mentor focuses on the role and knowledge of the mentee. A coach however, focuses more on the person being coached, and the process of personal and professional development.
So, by way of recap, coaching provides a creative space where you are the full focus of attention, where your potential, values, dreams, goals and life purposes are fully explored; and where you are encouraged to adopt empowering expectations for your life. Through supportive deep listening, intuitive questioning, and accountability to your own stated intentions, the coaching process inspires you to greater levels of awareness and action. You are given the space to gain insight and strategic wisdom, and find the courage to put your plans into practice as you learn to depend on the energies of the Holy Spirit. My goal through the coaching relationship is to empower you by helping you to understand who you are, what you really want, and what you need to do.
We hope from these descriptions above, that you can ascertain whether coaching is a form of support which will benefit you.
Christian Coaching?
Every situation in life and every challenge we face, calls from us a self definition big enough to meet the challenge. A strong man who sees himself as weak cannot easily stand up to a weaker man who sees himself as strong. How we see ourselves determines how we present ourselves.
There are many positive self definitions we can live from and aspire towards, which determine the outcome of our interactions, which determine whether we stand up or back down, put our hand to the task, or stand aside and let someone else do what was ours to do.
We don't have to be a perfect example of the type of person we aspire to be, for the identity to make a positive difference to the way we live. Jesus said of Simon the fisherman "your name is the rock" and Simon became Peter (Rock) the Apostle even though he was the least rocklike of all his contemporaries!
A positive identity will begin to frame all of our responses and the expectations we have of ourselves. It will determine the outcome of our lives. It is legitimate to say, "Iam courageous, Iam compassionate, Iam creative, I am rocklike" even if we are not a perfect representation of that person yet. At the very least it can be a statement of intent. So which identity do you need to live from, in order that the change you desire will come to pass? And which name is Jesus giving to you for this season of your life?
The power of Christian self identity is that it isnt a self identity, it's Christ's identity infusing me with all that's good about Him, making me more of who I have the potential to become. Who I am is infused with all that Christ is, so that I can say "As he is so are we in this world..." and "Christ in me the hope of glory..."
Just as a glove is made in the image of the hand which fills it and fulfills it, so I am made in the image of God, who fills me and fulfills me. I am made with the capacity for intellect, reason, emotion, creativity, ingenuity, compassion, courage and the desire to live a life of virtue, ready to be filled with the God who fulfills my purpose. Iam fulfilled, as Jesus, who is the perfect image of God lives in me. I retain my individuality but I become so much more. It's not self denying, it's self fulfilling.
For the Christian, every life question is a discipleship question as we learn to live from our identity in Christ, both dependently and powerfully. As a Christian coach I use non directive, intuitive, supportive and challenging questions to help you live from your identity in Christ, to help you see clearly and make courageous transformational decisions which fulfil your potential and maximise your life opportunities.
Christian coaching is a three - way relationship between the client/disciple, coach and Holy Spirit, recognising the centrality of Christ in your life, the call of God on your life and the role of the Holy Spirit centre stage working through your life.
On the surface level, the coaching relationship provides a creative space where you are the full focus of attention, where your potential, values, dreams and goals are fully explored and where you are encouraged to adopt empowering expectations for your life.
Through deep listening and intuitive questioning, coaching facilitates greater levels of self awareness, helping you to reflect on the realities of your current situation - understanding what's working well and what could work better, within yourself and your wider context at work and life in general.
You are helped to consider all the options before you, thinking creatively about what could be done differently, and set yourself specific goals and tasks to move yourself forward, addressing areas where your faith for change is weak.
But the more profound intention of coaching is transformation. It is one thing to set a goal, find a purpose and change some habits, but transformation most often comes through the embrace of a new empowered identity free from the limitations of previous mental and emotional blocks. The butterfly must let go of the chrysalis cage in order to flex its wings of freedom.
My hope is that this is how coaching with me will impact you, and, in addition, that you will have learnt some skills to be able to coach yourself and hear the leading and invitation of the Holy Spirit, as He teaches, guides, mentors and coaches you into a more fulfilled and purposeful life.
Complementary Coaching
It’s important that you feel comfortable with the coach you choose. This complementary consultation will help you to see how coaching can benefit you and helps us both determine the suitability of a prospective coaching relationship.
You can access additional resources to support you in your complementary coaching call, by filling out this form
https://richardburwell.com/page-10
which will trigger an email to you giving you complementary access to my membership portal https://thecoachingdynamic.com
The free 30 minute consultation, will take place on the telephone, You will call me at the pre arranged time, booked through my online calendar. The session includes 20 minutes of complementary coaching as a taster prior to embarking upon future coaching sessions, We will also discuss the nature of coaching relationship, how it works and what to expect, and you will have the opportunity to ask any questions which occur to you, and so gain a clearer picture of how the coaching relationship can benefit you.
If you decide my services suit your expectations, we will then agree a way forward designed around your requirements. I will respect your wishes at all times. Please complete the form to embark on your consultation.
Once you decide to take up coaching with me, we will provide you with some development tools before your first paid session. Please read my terms and conditions and be ready to fill in and return the contract which will be emailed to you. We will agree a way forward together, designed around your requirements and I will respect your wishes at all times. Please complete the form to embark on your consultation and coaching session.
Your Coaching Options
Weekly
I am available for weekly 1 hour coaching slots at various times of the day. Each coaching session lasts for up to one hour over the duration of 4 weeks. I will send you a summary of our coaching session by email.
Monthly
Once you have completed at least one batch of 4 paid coaching sessions - I am available for either
six or twelve month implementation/ booster sessions occurring once a month.
Six monthly sessions cost £375 (inc a £75 discount of with 1 free session bonus)
Twelve monthly sessions cost £750 (inc a £150 discount with a 2 free sessions bonus).
As Necessary
I am available for as required booster 20 minute sessions morning / lunch or before important meetings. The cost for a booster session is £25 per 20 minute session. Please see the booking calendar for availability.
Process for Booking
1. Contact me for a free consultation by clicking on one of the free consultation buttons eg here
2. Register for a slot using my online automated booking calendar
2. Phone me on the pre arranged date for your free session.
3. Following your free session - if you decide that you want to continue, you pay for a minimum of 4 sessions (£300 Inclusive).
4. You complete the coaching contract form, which refers to the values and intentions that we both agree to, in order to make our time together effective.
5. Thereafter pay up front in batches of 4 sessions @£255 incl, which gives you a recurring %15 discount for all future coaching sessions. I ask you commit to 4 coaching sessions as a minimum. This will enable us to build rapport and momentum together. Your insights will build week on week and your motivation and power to implement the insights you gain will grow with each coaching session undertaken.
Other Questions
How can I be sure of a good result?
We understand your concern. Like you, we've invested many £1000's in our own personal development and we've found that even the best courses with the best content only delver to the degree that we've been willing to do the work. The best development courses have great teaching content, but they also have great coaching questions which lead to the most powerful personal insights. Transformation happens through the dynamic of great teaching, coaching, personal reflection and positive action. We are confident that if you do the work through this Life Direction Programme - you will get a result.
Can I do the training at my own pace?
YES, within a reasonable timescale. You can complete the videos and assignments on the membership page within 12 months, however you will have to book your MBTI assessment within 3 months of booking onto the programme. Everyone has a preferred pace at which to work, but we think that 3 hours a week over 8 weeks should be sufficient time to complete the programme. Of course, the more time you spend reflecting on and responding to the coaching questions will mean that you have a deeper, more profound result.
What happens after training ends?
Once you've completed the training, you'll be invited to book your 1-to-1 implementation coaching session with one of the course creators. This will help you to set some laser targeted goals for moving forward and enable you to successfully navigate some of the obstacles which lay in your way. Following your coaching session, you can then jump onto the group coaching mastermind sessions, which will give you 6 months of further empowerment, as you put into practice everything that you have learned through the programme.
Do you offer any guarantees?
YES! If, once you've finished the programme and completed the assignments, you are not satisfied with the understanding you've gained about yourself and your life direction, we will ask for some proof from your competed assignments, and then we will give you a 100% refund. We are confident however that you will be completely pleased with the result you gain from the effort you put into this Life Direction Programme.
How can I know this isn’t a scam
First, you are invited to book a 5 to 10 minute call with either myself or Catherine, to enable you to ask any question which is on your mind in relation to the Emerge Programme. Second, we invite you to take a look at the testimonials on this website - including reviews of those of who have completed the programme, and reviews of books I have written and comments from teachers and students at schools we have sold previous products to. These should give you confidence that the work we do is for real people.